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This section of the Eurodesk web site offers two new services to any professionals working with young people and European information - an on-line Professional Forum and a live help service.
On-line Professional Forum
For several years, Eurodesk has run a successful forum open only to members of the Eurodesk Network. The purpose of the Eurodesk Forum is to stimulate professional communication between the network members in 27 countries participating in the Eurodesk Network. The forum is used to share experiences and to ask for help. Users can ask for help on any topic related to their information work with young people and can post news items or announcements for events.
A classic example of how it works:
At 10h32 a message was posted from Italy: "Hallo - I'm looking for addresses for student's accommodation in Barcelona, can anybody help me?"
At 10h41, a reply was posted (not from Barcelona, but from the Baleares!) with the necessary web addresses.
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This can be a real time tool to find help and support from colleagues working in the same field.
This forum has now been opened to encourage participation by those working with young people and information from outside the Eurodesk Network.
To participate in this Forum, just click on Discussion Forum in the Communication Centre menu. This will enable you to read the messages currently posted in the forum. To reply to a message, or post a new message, it is necessary to log in. Click 'Log in as Guest' and enter the following ID and password:
ID: Guest
Password: Guest
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Once logged in, you will be able to take part in the discussions already running or post a new topic or question.
There is an E-Moderator, who supports the users of the forum with help and advice about getting the most out of the Forum.
Live help
This will be a service where members of the Eurodesk Network are available to help you in real time. At present the live help service has not yet been implemented.
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